If you’ve turned on a television or gone online in the past week, you know that Pope Francis is in the United States. As this is his first trip to the U.S., the media and country alike are overjoyed to host the Pope during his visit. Since arriving, Pope Francis has met with President Obama, spoken before Congress and will meet with the United Nations today.
Through his philanthropy, inter-faith outreach and even social media, the “People’s Pope” has already made a huge impact on the world. His connection with the people has only been strengthened by this trip.
With over 23 million Twitter followers, he is currently the most retweeted leader in the world. Known to be straightforward with the general public on Twitter, Pope Francis has helped shape a humble, more accessible and service-oriented image for the Catholic Church. His ability to connect and understand creates a mixture of leadership, engagement and strategy, all important factors for engaging with an audience.
Here are three ways to improve your communication tactics based on Pope Francis’s social strategy via Crenshaw Communications:
- Show, Don’t Just Tell. Our political and business leaders have mastered the art of speaking a lot while saying very little. They avoid tough questions by “bridging” to robotic message points and are quick to offer a hollow apology when things go bad. But behavior speaks louder than even the most polished tweet or speech. Much of Francis’ reputation is built on true stories about his experience in South America or his small but symbolic rejection of traditional papal luxuries.
- Speak Plainly. When Francis does speak or write, he uses plain language. To sound the alarm about environmental peril, the Vatican’s statement was larded with bureaucratic terms. But @pontifex’s tweet was more direct. Plain speaking is powerful.
- Be Inclusive. Public Relations professionals see clients that fall into the trap of addressing only their own customers, employees and even competitors. Similarly, previous pontiffs have been preaching to the choir – literally – in reaching out to devout Catholics. This Pope includes non-Catholics and lapsed churchgoers in his communications.
Whether your beliefs align with his or not, there are many communication tips to be learned from Pope Francis. He is changing the way world leaders communicate with their audience – the world.
For more information take a look at Crenshaw Communications’ full article here: http://crenshawcomm.com/3-simple-pr-lessons-from-pope-francis/