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Public Relations and Consumers: TikTok’s Rise During 2020 and Quarantine

The most downloaded app of 2020? TikTok of course. Its rise in popularity began in 2019, but with the onslaught of COVID-19 and most of the world in lockdown in the spring of 2020, downloads spiked and millions of users turned to the app to avoid boredom. From learning dances, to sharing funny skits and learning life hacks or new recipes, TikTok provided users, mostly Gen Z and Millennials, with an escape from the uncertainty of the year. With its popularity amongst consumers firmly secured, public relations professionals have now turned to the platform to setup brand accounts pushing content and launch campaigns with influencers on the app as well. Will TikTok rival Instagram? Time will tell, but the diversity of content on the app shows that there is a corner of TikTok for everyone and endless possibilities for PR professionals to utilize the app. Some of the biggest trends on TikTok in 2020 included:

  • Dances like the “Renegade”
  • Funky recipes such as whipped coffee and pancake cereal
  • Influencer campaigns to boost PR launched by companies from Walmart to Prada
  • Content that not only helped keep people connected during a challenging and lonely year, but kept them laughing too

One campaign, fit for the year, was launched by Lysol called #HealthyHabit6Step. The campaign incorporated the popularity of TikTok dances into the concept of the campaign, having users dancing and demonstrating six healthy habits to keep themselves and others safe in the pandemic, all to the beat of a song. While influencers have gotten more and more creative on Instagram over the year, TikTok presents content creators and the public relations industry with even more opportunities to think outside of the box and create fresh and unique content. Instagram Vs. TikTok? Time will tell.

For a closer look at TikTok’s impact in 2020, click here.